AI is no longer reserved for tech giants. Small businesses are now harnessing generative and predictive AI to work smarter, helping lean teams do more with less through automated workflows and personalized customer experiences.

The guide shows how SMBs can embed AI across marketing, sales, and service for measurable impact. It emphasizes building a trustworthy data foundation as the cornerstone of any AI strategy.

Key highlights include:

• Automating routine tasks while preserving the human touch
• Leveraging unified Customer Data for personalized experiences
• Building AI-enabled CRM capabilities for 360-degree customer views

With the right data strategy and ethical AI practices, businesses can transform AI into a growth engine built for small business realities.