Understanding that personal relationships are key in the job market, Wonolo sought a solution that combines AI efficiency with natural interaction.

Wonolo enhances agent efficiency, confidence, and consistency with AI-generated chat replies while maintaining a genuine human touch.

Discover how Wonolo leveraged Salesforce’s AI-powered chat tools and:

• Reduced average handle times by 20%
• Cut response times from 5-10 seconds to just 2-3 seconds

This innovation empowers agents to provide consistent, confident responses, especially benefiting non-native English speakers.

Want your business to grow? Explore how AI can streamline operations and boost agent performance.